Privacy Policy

This Privacy Policy explains what information Eddy Hats collects, why we collect it, and the choices you have. This page is maintained by Eddy Hats to answer common privacy questions about the site and the in-store experience.

Information we collect

• Contact info you give us — name, email, and phone when you join our drop list, place an order, or contact support.
• Order info — items purchased, shipping address, and order status.
• Payment info — handled by our payment processor (Stripe). We do not store full card numbers.
• Site usage — basic technical data like browser type, IP address, and pages viewed, used to keep the site working.

How we use it

• To fulfill orders and provide customer support.
• To send transactional emails you'd expect: order confirmations, shipping updates, and password resets.
• To send drop alerts and members-only news — only if you opted in. You can opt out anytime using the link at the bottom of any email.
• To prevent fraud and keep the site secure.

Who we share it with

We share information only with service providers who help us run the store, and only as needed:

• Stripe — payment processing.
• Shipping carriers — to deliver your order.
• Hosting and email infrastructure — to run the site and send transactional email.

We do not sell your personal information.

Cookies

We use essential cookies to keep you signed in and remember your cart. We may also use basic analytics cookies to understand how the site is used. You can disable cookies in your browser, but some features may not work.

Your choices

• Opt out of marketing email — click "unsubscribe" in any promotional email.
• Opt out of SMS — reply STOP to any text.
• Access or delete your data — email us and we'll handle it.

Retention

We keep order records as long as needed for tax and warranty purposes. Marketing contact info is kept until you opt out.

Children

The site is not intended for children under 13. We do not knowingly collect information from children.

Changes

We may update this policy. The "Effective" date reflects the latest version.

Contact

Privacy questions or requests? Email contact@eddyhats.com.